Message Board
IMPORTANT NOTICE:
- ACC AFib 2.0 was released October 2nd in conjunction with when the NCDR release. For more information on the new version please log in to the NCDR where you will find the new paper forms, dictionaries and any training materials on the registry.
HOW to ACCESS the HelpDesk
- Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info.
- If you are having difficulty accessing ZenDesk please send an email to armus.support@healthcatalyst.com.
- DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted.
- If you receive no reply from our support team within a few hours, please contact us via phone 1-800-942-7687.
IMPORTANT INFORMATION to know when Logging in
- Please be sure to use the following URL when logging into Hybrid: https://accounts.armus.com/secure/
- You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
- Multi-factor authentication is enabled. You will be asked to request a code to "Authorize your Device"which may go to your Spam folder.
OTHER INFO:
- RECENT AND PENDING HYBRID UPDATES:
- Hybrid Outcomes (10/2/2024), Analytics (08/26/2024). Click here for Release Notes.
- TRAINING & WEBINARS:
- Hybrid Outcomes and Hybrid Analytics - please click here for Training and User Manuals and New Feature Articles.
- Lunchtime Live Webinars - a time to learn about what's coming and new things in ARMUS, cover topics of interest and to ask questions. Due to STS AQO and NCDR Quality conferences in September there will be no webinar - we hope to see you at one of the conferences. The next webinar will be Wednesday, October 9th from 12:00-12:45 EST, hosted by Sheila Fairless, RN and Lara Blair, RN. Please register here: Lunchtime Live Webinar. (NOTE: Webinars are generally scheduled the second Wednesday of the month from 12:00-12:45 EST, however the Dates are subject to change. Also, past Webinars are available in the ZenDesk)