Please sign up for training! See the links below or contact ARMUS Support so that we can assist you.
You should have recieved a username and password from ARMUS. Multi-factor authentication is enabled on all user acounts. Upon logging in for the first time or on a new (different) device or browser, you will be asked to request a code. If you do not recieve an email after requesting the code, please check your Spam folder.
Email Address -firstname.lastname@example.org If you send email requests rather than logging into ARMUS ZenDesk (ARMUS Support ZenDesk) please DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted. PHI should only be uploaded to ARMUS via an SFTP or via ARMUS applications.
Phone Support - call 1-800-942-7687.For critical issue tickets, if you do not receive a response within one hour, please do contact us via phone.
RECENT AND PENDING HYBRID UPDATES::
HybridOutcomes (11/20/2023), Analytics (11/20/2023). Click here forRelease Notes.
ARMUS is working to address AUC and Risk calculations r/t to specification updates, for more informaiton please see the most recent release notes at the link above.
Lunchtime Live Webinars 2024 - the next webinar is Wednesday, January 10th - 12:00-12:50 EST, hosted by Sheila Fairless, RN and Lara Blair, RN. Please register here:Lunchtime Live Webinar. (NOTE: Dates are subject to change, and will be updated here as well as in Zoom Registration. Also, past Webinars are availalbe in the ZenDesk Training Section.)