Please sign up for training! See the links below or contact ARMUS Support so that we can assist you.
You should have recieved a username and password from ARMUS. Multi-factor authentication is enabled on all user acounts. Upon logging in for the first time or on a new (different) device or browser, you will be asked to request a code. If you do not recieve an email after requesting the code, please check your Spam folder.
Email Address -firstname.lastname@example.org If you send email requests rather than logging into ARMUS ZenDesk (ARMUS Support ZenDesk) please DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted. PHI should only be uploaded to ARMUS via an SFTP or via ARMUS applications.
Phone Support - call 1-800-942-7687.For critical issue tickets, if you do not receive a response within one hour, please do contact us via phone.
RECENT HYBRID UPDATES::
HybridOutcomes (03/20/2023), Analytics (03/20/2023). Click here forRelease Notes.
An URGENT update was done for data tables on 3/16/23, which is now noted as "Cached STS Adult Cardiac Surgery Operation", please use this option and if you have questions please contact support.
A further update was done on data tables with the 3/20/23 release regarding "Apply Selections Immediately" which now defaults to unchecked. Please click on "Release Notes" and go the 3/20/23 release notes for detail or contact support.
Lunchtime Live Webinars 2023 - the second Wednesday of the Month the next webinar is April 12th - 12:00-12:50 EST - hosted by Sheila Fairless, RN and Lara Blair, RN. Please register here:Lunchtime Live Webinar.