Message Board
IMPORTANT NOTICES:
- NY CSRS and PCIRS updates were released Tuesday, January 20th. Note that there is a new version of the form 2026 and this is the default.
- If you need to enter pre-2026 cases you will be able to change the version in the application to 2023 (which covers 2023 - 2025).
- We will do a second update to allow you to change any 2026 cases you may have entered into the 2023 form, very soon, so that you can have the correct form. Until that time you can be entering 2025 cases into the 2023 form and 2026 cases into the 2026 from.
- The Adult Cardiac Procedure and Risk Type fields and API update to move the location on the form was released Tuesday, January 20th. Please keep an eye on the message board, as we will update the message board when it begins to transmit data.
- The Thoracic Version 5.26 Update Tuesday January 20th: The default version is now 5.26. If you wish to enter a 5.21 case, please chnage the version from 5.26 to 5.21. To Access the Lunchtime Webinar video and supporting pdf from December 17th focused on Version 5.26 click here: Thoracic 5.26 Webinar
HOW to ACCESS the HelpDesk
- Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info.
- If you are having difficulty accessing ZenDesk please send an email to armus.support@healthcatalyst.com.
- DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted.
- If you receive no reply from our support team within a few hours, please contact us via phone 1-800-942-7687.
IMPORTANT INFORMATION to know when Logging in
- Please be sure to use the following URL when logging into Hybrid: https://accounts.armus.com/secure/
- You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
- Note that the code request to "Authorize your Device" for Multi-factor authentication may go to your Spam folder.
OTHER INFO:
- RECENT AND PENDING HYBRID UPDATES:
- Click here for Release Notes Latest release was 1/20/2026for Hybrid Outcomes and Analytics.
- TRAINING & WEBINARS: