Message Board

IMPORTANT NOTICES:  

• ARMUS Accounts Single Sign-On Upgrade: On Wednesday evening, February 25, ARMUS Accounts (User Registry) was updated to support Single Sign-On for those sites who have implemented SSO integration. All users, except for those who have implemented ARMUS SSO integrtion, will continue to log in using the standard log in process: entering their username and password, and clicking the Sign-In button. For more information, click here: ARMUS Hybrid User Registry:  Single Sign-on (SSO) Update
• User Registry Home Page: On February 10th, the User Registry Home Page was updated with a new look and feel for easier navigation to applications. For more information, click here: User Registry Upgrade Brief

HOW to ACCESS the HelpDesk

• Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info.
• If you are having difficulty accessing ZenDesk please send an email to armus.support@healthcatalyst.com.  
  • DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted.
• If you receive no reply from our support team within a few hours, please contact us via phone 1-800-942-7687.

IMPORTANT INFORMATION to know when Logging in

• Please be sure to use the following URL when logging into Hybrid: https://accounts.armus.com/secure/
• You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
• Note that the code request to "Authorize your Device" for Multi-factor authentication may go to your Spam folder.

OTHER INFO:

• RECENT AND PENDING HYBRID UPDATES:
  • Click here for Release Notes Latest release was 2/26//2026 for Hybrid Outcomes and Analytics.
  • NY CSRS and PCIRS updates to the 2026 version were released the February 5th.  These updates now allow you to convert and 2026 cases that you may have entered in the 2023 form to 2026, as well has addressed reported form issues. Please see the February 5th 2026 release notes for detail.
  • Adult Cardiac Procedure and Risk Type: The February 5th release included an update related to Valve plus Aorta procedures. Additionally, data is now being transmitted. During February we will begin to address historic 4.2 records and we will keep you posted regarding this.
    • For instructions on how the API can calculate your Procedures (including the new 9 and 10) and Risk go to the user brief, updated February 5th to include the new logic of the Valve plus Aorta procedures: ARMUS Hybrid STS Adult Procedure Type and Risk API User Brief
    • The recording of the review of the API has been posted here:  January 14th Lunchtime Webinar.  
    • Please note that your old Procedure Type fields continue to function and continue to support reporting.
  • Thoracic Version 5.26 Training: Thoracic 5.26 Webinar
• TRAINING & WEBINARS:
  • Hybrid Outcomes and Hybrid Analytics - please click here for Training and User Manuals and New Feature Articles.
  • ARMUS Lunchtime Live Webinars - hosted by Sheila Fairless, RN and Lara Blair, RN. A time to learn about what's coming and new things in ARMUS relative to the registries and the product, cover topics of interest and to ask questions. Please click to access the recording and documents for the January 14th Lunchtime Webinar
    
    The next webinar will be in March 11, 2026 (12:00-12:45 EST), and we will post the planned content closer to the event. NOTE: The Dates are subject to change. Please register here: 2026 Lunchtime Live Bi-Monthly Webinars - ARMUS by HealthCatalyst.