Message Board

URGENT MESSAGE: We experienced issues with a few of our support services connections this morning (8/27) and addressed this as an urgent matter. Harvests, mapping and imports are now working as expected as of 9am EST (8/27). If you experience any further issues please feel free to contact our support HelpDesk.

RECENT HYBRID UPDATES: 

• Click here for Release Notes Latest release was 8/20/2026 for Hybrid Outcomes and Analytics.

IMPORTANT INFORMATION:

• Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info. If you have difficulty accessing help please send an email to armus.support@healthcatalyst.com  or call-800-942-7687.
• DO NOT inlcude any PHI (Patient identifiers or related dates) even if encrypted.
• You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
• Note that the code request to "Authorize your Device" for Multi-factor authentication may go to your Spam folder.

 

TRAINING & WEBINARS:

• Hybrid Outcomes and Hybrid Analytics - Visit ARMUS HCAT Support ZenDesk  for Training and User Manuals and New Feature Articles.
• ARMUS by HealthCatlayst - 2026 Lunchtime Live Bi-Monthly Webinars- Hosted by Sheila Fairless, RN and Lara Blair, RN.
  • Next webinar: September 9, 2026 (12:00-12:45 EST) - Dates are subject to change.
    • Content to be announced at a later date. If you have any requests please submit them to ARMUS Support
  • You may access recordings and documents for previous Lunchtime Webinars
• HCAT Webinar - "Build a More Resilient Registry Abstraction Model
  Join our upcoming webinar on Sept 15, 2026 at 2pm EST to explore how workflow, technology, and added capacity can strengthen your registry operation and give your team more time for higher-value work.