Message Board
URGENT MESSAGE: We experienced issues with a few of our support services connections this morning and addressed this as an urgent matter. Harvests, mapping and imports are now working as expected. If you experience any further issues please feel free to contact our support HelpDesk.
RECENT HYBRID UPDATES:
- Click here for Release Notes Latest release was 8/20/2026 for Hybrid Outcomes and Analytics.
IMPORTANT INFORMATION:
- Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info. If you have difficulty accessing help please send an email to armus.support@healthcatalyst.com or call-800-942-7687.
- DO NOT inlcude any PHI (Patient identifiers or related dates) even if encrypted.
- You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
- Note that the code request to "Authorize your Device" for Multi-factor authentication may go to your Spam folder.
TRAINING & WEBINARS: