Message Board

IMPORTANT NOTICES

• ARMUS STS Adult API Procedure Type and Risk Historic Record Calculations: Calculations will begin the evening of March 12th and will run nightly until all are updated. Access the Mar 12th Lunchtime Webinar Recording and PDF for more information. 
• ARMUS Accounts Single Sign-On Upgrade: On Wednesday evening, February 25, ARMUS Accounts (User Registry) was updated to support Single Sign-On for those sites who have implemented SSO integration. All users, except for those who have implemented ARMUS SSO integration, will continue to log in using the standard log in process: entering their username and password, and clicking the Sign-In button. For more information, click here: ARMUS Hybrid User Registry:  Single Sign-on (SSO) Update
  

HOW to ACCESS the HelpDesk

• Go to ARMUS HCAT Support ZenDesk to create a HelpDesk ticket, access training and other helpful info.
• If you are having difficulty accessing ZenDesk please send an email to armus.support@healthcatalyst.com.  
  • DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted.
• If you receive no reply from our support team within a few hours, please contact us via phone 1-800-942-7687.

IMPORTANT INFORMATION to know when Logging in

• Please be sure to use the following URL when logging into Hybrid: https://accounts.armus.com/secure/
• You may need to clear your cache to clear the Maintenance Banner following a release. Steps are explained here.
• Note that the code request to "Authorize your Device" for Multi-factor authentication may go to your Spam folder.

OTHER INFO:

• RECENT AND PENDING HYBRID UPDATES:
  • Click here for Release Notes Latest release was 3/12//2026 for Hybrid Outcomes and Analytics.
  • User Registry Home Page Updates: For more information, click here: User Registry Upgrade Brief
  • NY CSRS and PCIRS updates to the 2026 version upgrade: Please see the February 5th 2026 release notes for detail.
  • Adult Cardiac Procedure and Risk Type API: User Brief and January 14th Lunchtime Webinar.  
    • Please note that your old Procedure Type fields continue to function and continue to support reporting.
  • Thoracic Version 5.26 Training: Thoracic 5.26 Webinar
• TRAINING & WEBINARS:
  • Hybrid Outcomes and Hybrid Analytics - please click here for Training and User Manuals and New Feature Articles.
  • ARMUS Lunchtime Live Webinars - hosted by Sheila Fairless, RN and Lara Blair, RN. A time to learn about what's coming and new things in ARMUS relative to the registries and the product, cover topics of interest and to ask questions. Please click to access the recording and documents for the January 14th Lunchtime Webinar
    
    The next webinar will be in March 11, 2026 (12:00-12:45 EST), we will be covering the newer Standard Reports Expanded and Star Metrix Exports. NOTE: The Dates are subject to change. Please register here: 2026 Lunchtime Live Bi-Monthly Webinars - ARMUS by HealthCatalyst.